Regrettably we have had to put new control measures in place.
Our offices in Newcastle and Belfast will be contactable by telephone 24 hours
– Newcastle – 028 4372 3262
– Belfast – 028 9543 5230
– In the event of emergency and the landlines are not answered – Mobile – 07379 906920
If anyone has been in contact with a person that has symptoms of the virus or has been confirmed as having the virus we would ask you to remain at home and not to come into contact with our staff or offices.
For arranging a funeral – We are available 24 hours a day by telephone to respond to a loved one passing away. For making arrangements, if possible, the majority of the arrangements can be made by telephone, where this is not possible we encourage families to have a maximum of 2 people to arrange funerals. An appointment must be made before arriving
Paying your respects – we will be limiting this to immediate family only, with 1 person at a time. An appointment will be required, so as to reduce the contact with others.
Some services and options are not available at this time. We will explain the options to you and the reasons that some options are not available, we hope for your understanding at this troubling time..
Bringing the deceased into our care – we are required to make changes due to the governing associations and government advice, this will possibly result in additional measures being put in place effective immediately and we ask for all families co-operation at this time.
We will not be offering funeral limousines at this time, this is due to the extended time you and your family spend in close proximity and for your and our drivers health and wellbeing.
Churches are not allowing funeral and thanksgiving services in their premises or they are allowing services with very restricted numbers (for example 6, 8, or 10 people maximum). For the purposes of social distancing the guidance we have received is to discourage any group gathering. Each funeral arrangement will be looked at and we will try to guide you as best we can. This is an ever evolving situation and things are changing moment by moment.
From Monday, 23rd March 2020 onwards there are no family members allowed in Roselawn Crematorium. Cremations are taking place as normal. This directive had been put in place by Belfast City Council to try and maintain the operation of the crematorium going forward.
Burials are continuing to take place with some restrictions on the attendance. Immediate family with a maximum of 10 people, being mindful of public health advice around social distancing.
The guidance we are following regarding cremations and burial can be found on the council websites.
Families have in general received our changes positively in this global epidemic. The changes have been made to protect you, your loved ones and ourselves.
We will do our upmost to provide the professional and dignified service that we are known for. We ask everyone to bear with us at an incredibly difficult time for our country.
If anyone wants help or advice, we will do our best to get it to you.
Keep safe, look after your loved ones.
The McClure Family
Updated 27th March 2020
Belfast City Council Registrar
Registration Office is currently closed to the public.
An electronic system is now in place to register a stillbirth.
Please telephone our registration office on 028 9027 0455 and we will complete the process by telephone.
Burial arrangements – From BelfastCityCouncil Website
As we continue to review our service delivery in response to COVID-19, we are introducing further measures in relation to burial arrangements at our cemeteries:
- We are advising funeral directors and families that only single burial plots may be purchased at this time.
- As per Government guidelines, only immediate family should be present at the burial (limited to 10 people).
- All those present must follow social distancing guidelines – you should not attend if you are symptomatic or self-isolating.
- Mourners will be asked to stand five metres away from the grave. Cemetery staff will be wearing personal protective equipment in order to protect themselves and others.
- Commitals will be limited to 15 minutes.
- Mourners are asked to leave the graveside immediately after the committal, and avoid any contact with each other.
- If the family wishes to live stream the burial, they may do so provided the funeral director and faith representative is in agreement with this, and it does not cause a delay in the committal.
We recognise this is a distressing time for anyone who has lost a loved one. These measures are being put in place to protect staff who are carrying out this critical service, and also to protect members of the public.
Work on memorials
We are suspending the processing of all memorial applications from Monday 30 March.
After this date, no new memorials or additional inscriptions will be authorised.
Work permits will not be issued, and it will not be possible to sign in at cemetery offices.
Social Distancing – https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults